At EQX, we’re rethinking what it means to be a crypto exchange. This manifesto is our commitment to building a platform that’s different—driven by transparency, ethics, and a relentless focus on user safety. We believe the future of finance belongs to everyone, and we're shaping that future by building a product that puts people first.

‍

1. Transparency by Default

Trust starts with transparency. We’re not just talking about being open when it’s convenient; we’re building transparency into the very core of EQX. From real-time proof of reserves to sharing how we make decisions, we want you to see exactly how things work behind the scenes.

Every time we face a challenge or make a mistake, our first instinct is to ask, "Why shouldn’t we tell everyone about this?" instead of, "Should we?" We’re here to create a new standard of openness, and that means you’ll always know what’s going on. Whether it’s sharing data or owning up to our mistakes, we want to make sure you trust us—and stay trusting.

Transparency isn’t always easy, and we won’t get it right 100% of the time. But when we fall short, we’ll be upfront about it, and we’ll work to get better every single day.

2. Ethics Over Profit

In a business as fast-paced as crypto, it’s easy to prioritize profits over doing what’s right. But at EQX, we believe that if we always do what’s best for our users, long-term success will follow.

We’ve made a commitment to never exploit market conditions just to make a quick buck. When prices spike, you won’t see us charging more simply because we can. Instead, we’ll keep our pricing fair, transparent, and reflective of actual costs. And if we need to make changes, you’ll hear from us in advance, with clear explanations for why.

Ethical decision-making will always be at the heart of EQX, and while it’s not the easiest path, we know it’s the right one. We’re here to build long-term trust, and that means putting your interests first, every time.

3. Safeguarding Users from Bad Actors and Themselves

Fraud in the crypto space is a constant threat. Scammers are always looking for new ways to exploit the system, whether through phishing attempts, fake investments, or other malicious tactics. At EQX, we take this seriously, and we’re doing everything in our power to protect you.

Our product is built with advanced security measures designed to catch unusual activity before it becomes a problem. Fraud is a fight we won’t back down from. We’re also committed to educating our community, so you’re empowered to recognize and avoid scams. And, we’ll have safeguard measures in place to ensure that user error - such as inputting a wrong or unfamiliar wallet address - will be flagged and users notified to be extra vigilant before proceeding with a transaction. We’re here to make sure your funds and your personal information stay safe, no matter what.

4. Solving for Anxiety

We know that moving money—especially in crypto—can make people anxious. That’s why we’ve designed EQX to eliminate the confusion and stress that too often come with the territory. We’re creating a platform that’s simple to use, easy to understand, and built with your peace of mind in mind.

From tracking your transactions in real-time to providing clear timelines for withdrawals, we want to make sure you always know where your funds are and what’s happening with them. And if something takes longer than expected, we’ll proactively create a support ticket so you’re never left wondering.

Crypto can feel complicated, but at EQX, we’re making it easy. No jargon, no guesswork—just a smooth, transparent experience from start to finish.

5. Opinionated Without the Ego

We have strong opinions about how a crypto exchange should operate, but we know the world is constantly changing. At EQX, we’ll stand by our values and make decisions based on data and experience, but we’re also open to evolving as we learn.

Our team was chosen not just for their expertise, but for their empathy, transparency, and resilience. We believe in building a product that reflects those values—one where users are treated fairly, and their trust is earned through openness and honesty.

We’ll stick to our principles, but we won’t let ego get in the way of progress. If there’s a better way to do something, we’re committed to finding it. We’re not afraid to change course if it means delivering a better experience for you.

‍

This is our manifesto—a set of principles that guide everything we do at EQX. We’re building a platform that’s transparent by default, ethical in its choices, and relentless in protecting your security. Our commitment is to you, and our goal is to create a future where finance is fair, open, and accessible for all.

We know we can’t do it alone. It’s a journey we’re on together, and with your trust, we’re ready to reshape the future of crypto—starting now.

‍

The Path Forward: Trading with Confidence

Join us on this journey toward a more transparent future. Sign up for our newsletter and waitlist to stay informed about EQX updates. Follow us on Twitter/X, Facebook, and Instagram to join the conversation.

‍

‍